Notice: This Privacy Policy ("Policy") describes how manu8888 ("we", "us", "our", "the Platform") collects, uses, stores, and discloses personal data provided by or collected about users ("you", "Member") in connection with your use of manu8888.co and all associated products and services. By registering an account or using any manu8888 service, you acknowledge that you have read and understood this Policy.
1. Introduction
manu8888 is committed to protecting the personal data of its Members and to complying with applicable data protection laws and principles. This Policy applies to all personal data collected through the manu8888 platform — whether you are browsing as a guest, registering a new account, depositing funds via Touch 'n Go eWallet or Maybank, placing a live bet from Kuala Lumpur, or contacting our support team from anywhere in Malaysia.
This Policy should be read alongside the manu8888 Terms and Conditions. Capitalised terms used but not defined in this Policy have the meanings given to them in the Terms and Conditions.
We take data privacy seriously. manu8888 does not sell your personal data to third parties for their own marketing purposes. We do not use your data for purposes beyond those described in this Policy without first obtaining your explicit consent or being required to do so by law.
2. Personal Data We Collect
manu8888 collects personal data in several ways — directly from you during registration and account management, automatically through your use of the platform, and from third parties where permitted by law.
Data you provide directly:
- Full legal name, date of birth, and nationality (collected at registration for identity and age verification).
- Email address and, where provided, a contact phone number.
- Government-issued identification documents (such as MyKad, passport, or driving licence) submitted for KYC verification purposes.
- Payment method information — including e-wallet identifiers (Touch 'n Go, Boost, GrabPay), bank account details (Maybank, CIMB, Public Bank), or partial card numbers for Visa/Mastercard transactions. Full card numbers are never stored by manu8888; payment tokenisation is handled by our PCI-DSS compliant payment processors.
- Communications you send to manu8888 customer support via live chat, email, or any other channel.
Data collected automatically:
- Device information: device type, operating system, browser type and version, screen resolution, and unique device identifiers.
- Network information: IP address, approximate geographic location derived from IP (country and city level only), internet service provider.
- Session and behavioural data: pages visited, time spent on each page, buttons clicked, games launched, bets placed, deposit and withdrawal actions, and session duration.
- Cookie and tracking data as further described in Section 6 of this Policy.
Data from third parties:
- Identity and age verification results from our third-party KYC service providers.
- Fraud risk scores and transaction monitoring flags from our payment and anti-fraud partners.
- Publicly available information used to fulfil anti-money laundering (AML) compliance obligations, including sanctions list screening results.
3. How We Use Your Personal Data
manu8888 uses the personal data we collect for the following purposes:
- Account administration: Creating, verifying, and maintaining your manu8888 account; processing deposits and withdrawals; authenticating your identity at login.
- Service delivery: Enabling you to access and use all manu8888 products including the Sportsbook, Live Casino, Slots, Toto 4D, and Fisher Game.
- Age and identity verification: Confirming that you meet the 21+ age requirement and that the identity you have provided is accurate and genuine.
- Legal and regulatory compliance: Meeting our obligations under applicable anti-money laundering, know-your-customer, and data protection laws; responding to lawful requests from regulatory authorities or law enforcement agencies.
- Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, cheating, multi-accounting, money laundering, and unauthorised account access.
- Customer support: Responding to enquiries, resolving disputes, and providing technical assistance.
- Platform improvement: Analysing aggregated usage data to improve the manu8888 platform, fix bugs, optimise game performance, and develop new features.
- Marketing communications: Sending you promotional offers, bonus notifications, and platform updates — only where you have not opted out, and only in relation to manu8888 services. You may opt out of marketing communications at any time via your account settings or by contacting support.
- Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behaviour, enforcing self-exclusion requests, and maintaining deposit limit and cool-off records.
4. Legal Basis for Processing
manu8888 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
- Contractual necessity: Processing required to create your account, verify your identity, process transactions, and provide the services you have requested.
- Legal obligation: Processing required to comply with applicable AML, KYC, data retention, and regulatory reporting obligations.
- Legitimate interests: Processing carried out for fraud prevention, platform security, and improving our services — where those interests are not overridden by your fundamental rights and freedoms.
- Consent: Processing for optional purposes such as marketing communications, where you have provided explicit consent. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.
5. Data Sharing & Disclosure
manu8888 does not sell your personal data. We share personal data only in the following circumstances and only to the extent necessary for the stated purpose:
- Service providers: Third-party vendors who process data on our behalf, including KYC/identity verification providers, payment processors, fraud detection services, cloud infrastructure providers, and customer support platforms. All such vendors are bound by data processing agreements that require them to protect your data and process it only as instructed by manu8888.
- Game software providers: Where required to resolve game disputes or verify bet outcomes, minimal transactional data may be shared with the relevant certified game provider.
- Regulatory and law enforcement authorities: manu8888 will disclose personal data to competent authorities where required by applicable law, court order, or regulatory direction — including for AML investigation purposes.
- Business transfers: In the event of a merger, acquisition, or sale of substantially all assets of manu8888, personal data may be transferred to the acquiring entity subject to the same privacy protections described in this Policy.
No third-party marketing: manu8888 does not share, sell, or rent your personal data to any third party for their own marketing, advertising, or commercial purposes. Your data is used exclusively in connection with the operation and improvement of manu8888 services.
6. Cookies & Tracking Technologies
manu8888 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the platform. The following categories of cookies are used:
- Strictly necessary cookies: Required for the platform to function correctly — including session authentication, security tokens, and load balancing. These cookies cannot be disabled without impairing core platform functionality.
- Functional cookies: Store your preferences, such as preferred language, game lobby filters, and display settings, to personalise your manu8888 experience across sessions.
- Analytics cookies: Used to collect aggregated, anonymised data about how Members use the platform — page views, session duration, feature engagement — to improve the product. manu8888 uses analytics data internally and does not share individual-level analytics with third parties.
- Security cookies: Used to detect and prevent fraudulent login attempts, bot activity, and unusual account behaviour.
You may manage cookie preferences via your browser settings. Please note that disabling certain cookies may affect the functionality of the manu8888 platform, including the ability to log in and place bets.
7. Data Retention
manu8888 retains personal data for as long as is necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by applicable law.
- Active account data: Retained for the duration of your manu8888 account and for a period of five (5) years following account closure, to comply with AML record-keeping obligations.
- Transaction records: Financial transaction data is retained for a minimum of seven (7) years in accordance with applicable financial record-keeping requirements.
- KYC documents: Identity verification documents are retained for the period required by the relevant regulatory framework, typically five (5) years post-account closure.
- Support communications: Live chat and email support records are retained for three (3) years to support dispute resolution.
- Marketing consent records: Maintained for the duration of your membership and for three (3) years after opt-out, to demonstrate compliance with marketing consent requirements.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data.
8. Your Data Rights
Subject to applicable law and the specific circumstances of your request, you have the following rights in relation to the personal data manu8888 holds about you:
- Right of access: You may request a copy of the personal data manu8888 holds about you, along with information about how it is being used.
- Right to rectification: You may request correction of inaccurate or incomplete personal data. For basic account details, you may update these directly via your manu8888 account settings.
- Right to erasure: In certain circumstances, you may request deletion of your personal data. Note that we may be required to retain certain data to comply with legal obligations notwithstanding a deletion request.
- Right to restrict processing: You may request that manu8888 restrict the processing of your personal data in specified circumstances — for example, while the accuracy of data is being contested.
- Right to data portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you may request a copy of your data in a structured, commonly used, machine-readable format.
- Right to object: You may object to the processing of your personal data where it is based on legitimate interests, including profiling for direct marketing purposes.
- Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
To exercise any of these rights, contact manu8888 support via live chat. We will respond to your request within the timeframe required by applicable law, and in any event within thirty (30) days of receipt.
9. Data Security
manu8888 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
- 256-bit SSL/TLS encryption of all data in transit between your device and the manu8888 platform.
- Encryption of sensitive data at rest, including payment credentials and identity documents, using industry-standard encryption algorithms.
- Access controls limiting personal data access to authorised manu8888 personnel on a need-to-know basis, enforced through role-based access management.
- Regular security assessments, penetration testing, and vulnerability scanning of platform infrastructure.
- Secure data centres with physical access controls, redundant power and networking, and continuous monitoring.
No system is completely immune to security incidents. In the unlikely event of a data breach that poses a risk to your rights and freedoms, manu8888 will notify affected Members and relevant authorities in accordance with applicable legal obligations, without undue delay.
10. Children's Privacy
The manu8888 platform is strictly intended for persons aged 21 years and above. manu8888 does not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will delete that data promptly and close the associated account.
If you are a parent or guardian and believe that a minor has registered a manu8888 account or provided personal data to the platform, please contact us immediately via live chat so that we can take appropriate remedial action.
11. Third-Party Services & Links
The manu8888 platform may include integrations with or references to third-party services, including certified game software providers and payment processors. manu8888 is not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party service you interact with in connection with your manu8888 account.
Where manu8888 shares data with third-party service providers, it does so pursuant to data processing agreements that impose privacy and security obligations consistent with those described in this Policy.
12. Updates to This Policy
manu8888 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. The date of the most recent revision is displayed at the top of this page. Material changes will be communicated to registered Members via the email address associated with their account and/or via a prominent notice on the manu8888 platform.
Your continued use of the manu8888 platform following the effective date of any updated Policy constitutes acceptance of the revised terms. If you do not accept an updated Privacy Policy, you should cease using the platform and request account closure.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or manu8888's data practices, please contact our support team via 24/7 live chat available on the platform, or by email at:
[email protected]
We aim to respond to all privacy-related enquiries within five (5) business days. For data subject rights requests, we will acknowledge receipt promptly and provide a substantive response within thirty (30) days.